Shipping & Payment

The products are sent in collaboration with the courier company General Post and their delivery is done within 1-2 days for areas within Thessaly and within 2-4 working days for orders outside Thessaly.
For orders over € 39 shipping costs are free.
For orders under € 39 the shipping costs are:

  • € 3 for payment by credit / debit card or bank transfer and
  • € 5 for payment by cash upon delivery by the courier company (cash on delivery)

For orders within the city of Volos you can visit our physical store at 156 Ermou Street and pick up the products from your online / telephone order using the click away method.

Our company makes every effort for the timely and proper delivery of your products, however we reserve the right that the delivery of your product (s) may be delayed in case, indicatively mentioned, that (a) it was found that the product during the quality control has a defect, (b) there is a force majeure event, such as extreme weather events, strikes, or any other event outside our sphere of influence and control that may affect the transport and delivery of your order, (c there is a lack of sufficient stock.

In the above cases we will contact you to ask if you want us to deliver your order without the product that has been delayed or is not available or to suggest you an alternative or to inform you about the delivery time of the product that is not immediately available. In case you are not satisfied with our offer, you have the right to cancel the order in part or in full and we will refund any money you have paid.

Payment methods

For your best service, the store has the following payment methods:

Pay on delivery

Payment is made in cash to the courier company employee upon delivery of the order at the place of your choice. The service has an additional charge of € 2.00. If you receive your purchases from the courier store you can pay for your order by debit card.

Bank transfer

For orders paid through a bank, please e-mail us the receipt to . As a reason in the deposit form, please write your order number or your full name. The reservation of the products is set at 2 days from the day of the order and is canceled in case of non-payment of the order amount within the specified period. The bank account where you can deposit the money are:

IBAN: GR5202600180000060200134928
BENEFICIARY: Triantafyllou Dimitroulia IKE

Debit / Credit card

The process of clearing your payment is undertaken by EUROBANK Bank, thus ensuring the absolute security of your transaction. When entering your card details, the bank does not charge the amount of your order, but binds it. The charge is made at the time of invoicing your order. For the additional security of electronic transactions via credit cards, these are done with the EUROBANK security systems. Thus, during the credit purchase process, the customer is automatically transferred to a secure server at the Bank’s service. We accept debit and credit cards Visa, MasterCard and Maestro.

Emylou physical and online store supports up to 6 installments using a credit card over € 100.

All data transferred electronically by the customer (credit card information) to the Bank’s service, as well as their transfer from the Bank to VISA, Electron VISA, MasterCard are covered by the SSL 256-bit encryption algorithm, the most powerful encryption available today global. In this case, the card details are not stored anywhere, they are only used during the check and billing. So the transactions you make in our online store ( through credit cards are completely safe. store does not collect or store your credit card details in any way, and for this reason you need to re-register them, every time you use your credit card for transactions through this page. Attention for the costs of credit card payment transaction, the store is not responsible but the respective bank and these costs are borne by the customer.